Crisis Response and Emergency Action Plan

Emergency Procedures

In the event the emergency alarms go off in the Convention Center, the following instructions are to be followed by all guest visiting the facility during the time of the emergency;

  1. Please remain calm.
  2. Please listen to the instruction(s) being given by either Convention Center or Security staff.
  3. If you are instructed to evacuate the facility, please proceed to the closest emergency exit to your location.
  4. Please do not run.
  5. Please do not use the escalators or elevators when evacuating the facility.
  6. Please inform security of any guest who is unable to evacuate the facility and their location.
  7. Depending on your location in the facility, please evacuate to the following area:
    • Area A – Gilbert Lindsay Plaza
    • Area B – Security Lot
    • Area C – Pico Boulevard/ West Garage Entry
    • Area D – South Lobby Exterior
  8. Please DO NOT re-enter the facility until instructed to do so by the Security Command Center through staff present at your rally point.
    In the event you experience or witness a medical or other type of emergency, please do not call 911 from your cell phone. Call the Security Command Center at ext. 3000 from any house phone or call 213-765-4605 from your cell phone. Calling either of these numbers will connect you with our Security Command Center. They will call 911 for medical or police assistance.
    1201 South Figueroa Street | Los Angeles, CA 90015 | 213.741.1151 www.laconventioncenter.com

LA Convention Center Emergency Maps

LACC Evacuation map 1: Area A - Gilbert Lindsay Plaza - west lobby, west administration, business center; Area B - Security Lot - facilities admin/shops, command center, parking offices; Area C - Pico Blvd / West Garage Entry - concourse, food services, audio/visual, control room; Area D - South Lobby Entrance - south lobby, south administration, cleaning services
LACC Evacuation map 2: AED located at a) south end of south lobby, b) near compass cafe in south lobby, c) near galaxy court off west lobby, d) outside concourse foyer
LACC Evacuation map 3: AED located at: a) foyer near 309, b) concourse outside of 407 A/B, c) outside 508 A/B/C

Onsite First Aid Locations & Hours 

LocationsSouth Hall First-Aid Station and West Hall First-Aid Station
Friday, August 98:00 a.m. – 5:00 p.m.
Saturday, August 108:00 a.m. – 7:00 p.m.
Sunday, August 117:00 a.m. – 6:00 p.m.
Monday, August 127:00 a.m. – 5:00 p.m.
Tuesday, August 137:00 a.m. – 3:00 p.m.

ASAE Crisis Management Team 

The Crisis Management Team is comprised of ASAE staff members representing critical functions.  

The Crisis Management Team is responsible for reviewing and maintaining this Quick Tips Guide, monitoring threats, hazards, and serving as the response team onsite in the event of an actual crisis or emergency. 

In the event of an emergency, please contact the Incident Commander who will reach out to all other members of the Crisis Management Team via mobile phone. 

* Incident Commander
John Bacon
Reggie Henry
202-768-1678
301-602-0884
* Communications Contact
Chris Vest202-360-7713
* Media Contact
Mary Kate Cunningham480-329-5814
Event Logistics Contact
Kelly Frere301-509-5526
Reg & Expo Contact
Kelly Price202-236-5373
* Housing Contact
Lisette Garrity703-881-2299
Speaker Contact
Megan Denhardt571-215-2584
Technology Contact
Reggie Henry301-602-0884
App & Website Alert
Keith Soares703-795-1153
* Discrimination or Harassment
Wiley Simons202-236-4631

* In case of an emergency, notify persons with an asterisk FIRST 


Hotel Contacts 

AC Hotel by Marriott Downtown Los Angeles 
NameWiley Simons
Phone202-236-4631
The Biltmore Los Angeles
NameWanda Little-Coffey
Phone541-510-6036
Courtyard Marriott LA Live
NameLisette Garrity
Phone703-881-2299
Hilton Checkers Los Angeles
NameElizabeth Twitchell
Phone703-597-4272
Hotel Indigo Los Angeles Downtown 
NameTravis Major
Phone202-365-7954
Intercontinental Los Angeles Downtown
NameAlison Cabaniss
Phone504-903-9486
JW Marriott LA Live
NameLisette Garrity
Phone703-881-2299
Moxy Downtown Los Angeles
NameWiley Simons
Phone202-236-4631
Residence Inn by Marriott LA Live
NameLisette Garrity
Phone703-881-2299
Ritz Carlton Los Angeles
NameLisette Garrity
Phone703-881-2299
Sheraton Grand Los Angeles
NameChristin Berry Vitalie
Phone703-989-5915
Westin Bonaventure
NameElizabeth Twitchell
Phone703-597-4272

Conference App for Emergencies 

Should an emergency occur during Annual Meeting that requires all attendees/staff attention we will utilize aspects of the App for the following: 

  • Alerts – The Crisis Management Team will decide what message should be communicated to Attendees. App push notifications will be used to send out pertinent information to attendees on the situation and safety protocols. 
  • “CHECK IN” – A self-checking in feature will be deployed by the App team to all attendees within the app at the time of the emergency allowing attendees “check-in” or select “not in the area” alerting us of their safety/location onsite. Following this process, will reach out to any attendees who have not checked in to identify attendees who may need additional emergency services. 
  • Pharmacies / Hospitals / Local Contacts – Information regarding local emergency services as well as safety procedures can be found for staff, volunteers, and attendees under the “MORE” tab on the lower toolbar and by clicking on the “BE SAFE” tab. 

Staff Hotel Contact Responsibility 

  • Hotel will reach out to you if there are any issues at the hotel. (i.e. fire alarm, attendee issue, incident report.) 
  • Your staff role is to alert Lisette Garrity of any issue via call or text to her cell (703-881-2299). Having awareness of any issues before attendees is crucial and allows appropriate follow-up with specific attendees or communication to members as necessary. 
  • You are also a resource for information to ASAE staff if there is an issue and to help follow up if immediate attention to a scenario is required. 

Local Security & Emergency Contacts 

If you experience or witness a medical or other type of emergency while at the Los Angeles Convention Center, please do not call 911 from your cell phone. Call the Security Command Center at ext. 3000 from any house phone or call 213-765-4605 from your cell phone. Calling either of those numbers will connect you with the Security Command Center. They will call 911 for medical or police assistance.

NameLocationPhone
California Hospital1401 S. Grand Ave (0.5 miles from LACC)213-748-2411
Good Samaritan1225 Wilshire Blvd. (1.7 miles from LACC)213-977-2121

Crisis Hotlines/Websites 

ASAE has zero tolerance for any form of discrimination or harassment including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behavior, ASAE asks that you inform either of the contacts below so that appropriate action can be taken: 

ASAE reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and reserves the right to prohibit attendance at any future meeting. 


ASAE Meeting Safety and Responsibility Policies 

Review at https://annual.asaecenter.org/meetingsafety.cfm 


Additional Websites 

Red Crosshttps://redcross.org
FEMAhttps://fema.gov
Department of Homeland Securityhttps://dhs.gov